Questions, queries or feedback you leave, including your email address if you contact us using email
Your email address - if used
Your email address and subscription preferences when you sign up to our email alerts
How you use our emails - for example whether you open them and which links you click on
Your Internet Protocol (IP) address, and details of which version of web browser you used
Information on how you use the site, using cookies and page tagging techniques
We do not use Google Analytics or any third party software to collect information about how you use this website. We use our own performance analysis software called DyadStats which uses anonymised cookies to produce aggregate visitor statistics e.g. numbers of visitors, numbers of pages viewed, most popular pages and which website links are used to visit this website.
We collect usage information in order to analyse how our website is found and used, and to help detect errors and bugs.
We collect personal data in order to communicate with potential and existing customers and suppliers, respond to enquiries, generate orders, invoices and receipts, and other business processes including email marketing.
The legal basis for processing personal data is that it’s necessary for the activities described above
The data we collect is not shared with anyone. We will only share your data if we are required to do so by law - for example, by court order, or to prevent fraud or other crime.
Sell or rent your data to third parties
Share your data with third parties for marketing purposes
Use your personal data in analytics
it is needed for the purposes set out in this document
the law requires us to
Our services are not designed for, or intentionally targeted at, minors or anyone 18 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 18.
All personal data is stored in the European Economic Area (EEA). The hosting facilities we use are situated in London and Cambridge.
We use the strongest encryption methods available for collecting and storing personal information such as email addresses, and we use one-way hashing for storing passwords.
We use 3rd party payment processors for online payments. We do not collect, store or process any payment card data or bank details.
information about how your personal data is processed
a copy of that personal data
that anything inaccurate in your personal data is corrected immediately
raise an objection about how your personal data is processed
request that your personal data is erased if there is no longer a justification for it
ask that the processing of your personal data is restricted in certain circumstances
Contact us by email if you have a question about anything in this privacy notice or think that your personal data has been misused or mishandled